In the top menu, you will find all you need to keep track of your account. You can access the top menu from the menu icon in the top left corner of the app.
The first thing you will see is your Cycler Status, and by clicking on the arrow, you can find out how to get to the next level.
At the bottom of the menu, you can find links to our Terms of Use, Privacy Policy, and regulatory information. You can also see your app version – we recommend keeping your app updated with the latest version.
My account
In the My account section, you can:
- Confirm or edit your email
- Change your password
- See an overview of your subscription and find instructions about how to change subscription plans or cancel your subscription
- Log out of your account or permanently delete your account
Settings
In the Settings section, you can:
- Change your app mode (for example, from NC° Birth Control to NC° Plan Pregnancy)
- Change your app language
- Change the units you want to use (Celsius or Fahrenheit)
- Change how you want your calendar to look
- Customize your trackers and reminders
- Enable or disable push notifications
- Switch your app appearance to the dark mode
- Enable Face ID
- Manage the Apple Health integration and the Partner view, as well as your consent and permissions
My device
In the My device section, you can find information about your device.
You can also switch measuring devices by clicking on Switch device and selecting the device that you are switching to.
If you use Natural Cycles with the NC° Thermometer Gen1 or NC° Thermometer Gen2, you will also find the measuring training there.
Buy extra supplies
In the Buy extra supplies section you can buy any extra products that you might need during your Natural Cycles journey. For example, you can buy ovulation tests or a new thermometer if needed.
If you can’t find what you’re looking for in the app, you can also visit the NC° webshop, where we have a larger selection of products.
Customer support
In the Customer support section, you can find some useful articles about how Natural Cycles works, as well as a link to Cyclerpedia and another link to contact our customer support team.
This section also includes a link to our Instructions for use.
Refer a friend
In the Refer a Friend section, you can find your individual referral code and see how many friends you have referred so far. We write a bit more about our Refer a Friend program here.