When you sign up for Natural Cycles, whether it’s for a Monthly or Yearly subscription, you will need to cancel it if you don’t want your subscription to be automatically renewed for the next renewal period. Cancellation of your subscription must be done at least 24 hours before the subscription is scheduled to be renewed.
If you have previously paid with Paypal or credit card you need to cancel your subscription by accessing your account and following these steps:
- Open your app or log in through our web app.
- Click on Profile in the bottom menu
- Click on 'Your Subscription', and again on your Monthly/Yearly subscription
- Press the ‘Cancel Subscription’ button in the bottom
- Once completed, you will see a new indicator showing 'Cancelled' next to your subscription
If you have paid with your Apple ID (In-App purchases), you must go to your Apple ID in your phone settings and cancel from there. See Apple's description here on how to view or cancel subscriptions.
You can re-activate your subscription anytime under the same menu, all your data will be saved. You can continue adding data for the remainder of your paid period, which you can see within the same menu in the app as where you cancel the subscription.
If you cancel your subscription before the end of the current subscription period, we will not refund any subscription fees already paid.