Once you have received your NC° Thermometer Gen3, you need to pair it with the app before you can start syncing your temperatures.
How to pair as a new Cycler
You can pair your thermometer via your Today page by clicking Pair my thermometer and following the setup process. You can also do this by going to the menu in the top left corner of the app > My device > Pair.
To pair your thermometer, please follow the steps below (you will see these steps in the app when you click on Pair thermometer):
- Ensure that Bluetooth is enabled on your phone and keep the thermometer close to it.
- Ensure the thermometer is turned off, and when the app tells you, press the Settings button to initiate the pairing process.
- You will see a popup in the app when the pairing is complete.
- Continue to follow the steps in the app to test how to measure with the thermometer and sync your temperature with the app.
Once the thermometer is paired, you can begin syncing your temperature the following morning. You can find the measuring guidelines in the article How to measure with the NC° Thermometer Gen3. You will also find the guide for when and how to measure in the app by going to the Learn Tab > Guides > Measuring.
For some more information about your thermometer and its features, please go to the Learn Tab > Guides > Thermometer.
How to pair if you have used a different thermometer
If you have previously used a different basal thermometer, you will find the option to pair your NC° Thermometer Gen3 by going to the menu > My device > Switch device > NC° Thermometer Gen3.
Please note that we recommend switching devices at the start of a new cycle. While the algorithm takes the change into account, you should change devices when your next period starts for the smoothest transition with the fewest Red or Brown Days.
To pair your thermometer, please follow the steps below (you will see these steps in the app when you click on Pair):
- Ensure that Bluetooth is enabled on your phone and keep the thermometer close to it.
- Ensure the thermometer is turned off, and when the app tells you, press the Settings button to initiate the pairing process.
- When the pairing is complete, you will see a popup in the app.
- Continue to follow the steps provided in the app to test how to measure with the thermometer and sync your temperature with the app.
Once the thermometer is paired, you can begin syncing your temperature the following morning. You can find the measuring guidelines in this article How to measure with the NC° Thermometer Gen3. You will also find a guide for when and how to measure in the app by going to the Learn Tab > Guides > Measuring.
For some more information about your thermometer and its features, please go to the Learn Tab > Guides > Thermometer.
What if the pairing was unsuccessful?
If the pairing is not successful at first, please ensure that you have the latest thermometer firmware version and NC° app version and go through the pairing process again.
Please read the article How to do a firmware update on the NC° Thermometer Gen3 for more information. The article Why should you update your Natural Cycles app to the latest version? lists the steps on how to update your app.
If you encounter problems pairing your thermometer, please contact our Customer Care Team through this link: Submit a request, and we’ll help you.