Once you have received your NC° Thermometer Gen3, you need to pair it with the app before you can start syncing your temperatures.
How to pair as a new Cycler
You can pair your thermometer via your Today page by clicking on Pair thermometer and following the setup process. You can also do this by going to the menu in the top left corner of the app > My device > Pair.
To pair your thermometer, please follow the steps below (you will see these steps in the app when you click on Pair thermometer):
- Ensure that Bluetooth is enabled on your phone and keep the thermometer close to your phone. If you have an Android phone, make sure that Location is turned on.
- Ensure the thermometer is turned off, and when the app tells you, press the Settings button to initiate the pairing process.
- When the pairing is complete, you will see a popup in the app.
- Continue to follow the steps provided in the app to test how to measure with the thermometer and sync your temperature with the app.
Once the thermometer is paired, you can begin syncing your temperature the following morning. You can find the guidelines for when and how to measure in the app by going to the Learn Tab > Guides > Measuring.
For some more information about your thermometer and its features, please go to the Learn Tab > Guides > Thermometer.
How to pair if you have used a different thermometer
If you have previously used a different basal thermometer, you will find the option to pair your NC° Thermometer Gen3 by going to the menu > My device > Connect other device > Set up.
Kindly note that we recommend switching devices at the start of a new cycle. While the algorithm takes the change into account, for the smoothest transition with the least amount of red days, you should change devices when your next period starts.
To pair your thermometer, please follow the steps below (you will see these steps in the app when you click on Set up):
- Ensure that Bluetooth is enabled on your phone and keep the thermometer close to your phone. If you have an Android phone, make sure that Location is turned on.
- Ensure the thermometer is turned off, and when the app tells you, press the Settings button to initiate the pairing process.
- When the pairing is complete, you will see a popup in the app.
- Continue to follow the steps provided in the app to test how to measure with the thermometer and sync your temperature with the app.
Once the thermometer is paired, you can begin syncing your temperature the following morning. You can find the guidelines for when and how to measure in the app by going to the Learn Tab > Guides > Measuring.
For some more information about your thermometer and its features, please go to the Learn Tab > Guides > Thermometer.
What if the pairing was unsuccessful?
If the pairing is not successful at first, we recommend that you try going through the pairing process again.
If you encounter any problems while pairing your thermometer, please reach out to our Support Team via this link and we’ll be happy to help you. Include a description of the issue along with any error messages, and a video of what happens in the app and on your thermometer when you try to pair.