Automatic renewal and cancellation
Your Natural Cycles subscription will renew automatically at the end of the paid period. You can see your renewal date in your app at all times by going to the top menu > My account > Manage my subscription.
If you do not want the subscription to renew, you have to cancel the auto-renewal at least 24 hours before the renewal date. Please follow this link for instructions on how to cancel your subscription.
If you have canceled your subscription, you will be able to see the end date of your paid period in your app (under My account > Manage my subscription). All of your data will still be saved even if you cancel your subscription, and you can continue using the app and logging data for the remainder of your paid period.
If you have an Annual Subscription, you will receive an email approximately 40 days before the renewal date reminding you about your upcoming renewal.
You can re-activate your subscription anytime by following the steps in this article.
Refund policy
Natural Cycles does not offer a right of return or refund on any subscription. You can cancel your subscription at any time (at least 24 hours before the renewal date), but there will be no refund of any subscription fees already paid. You can find more information in our Terms of use.
Purchases via your Apple ID
If you have purchased your Natural Cycles subscription via your Apple ID (In-App Purchases), you have to cancel it in your phone settings. You will not be able to see the date of renewal within your app.
You can read more about how to cancel subscriptions billed through Apple here, where you can also contact Apple directly if you need any help regarding your subscription. If you have any questions regarding a subscription that is paid via Apple, you will need to get in touch with Apple directly.