This shipping information is only for the gifted thermometer one receives when purchasing the Yearly Subscription and the thermometers purchased through the app. If you have purchased the thermometer through the webshop a different shipping time is applied, you can find the webshop's shipping information here.
We aim to ship the orders within 24h after entered order, to ensure a quick delivery. Should the next day be a holiday or a weekend then the thermometer will be sent the next coming business day. We have logistic centers in Brazil, Sweden, the U.K., and the U.S. Down below you can see how long it may take for your order to arrive (the ETA is in business days).
All the estimated shipping times are relative to where you live, how your area's customs are, and your local postal service. The thermometer is sent as a first class letter so a tracking code will not be applied (except for the US and Brazil).
There are some countries that we are not able to send to, you can see which countries they are here.
ETA for the thermometer included in the subscription and in-app purchase
| Area/Country | ETA - business days | Tracking Code |
| Brazil * | 13 | Yes |
| Canada | 15 | No |
| Europe | 17 | No |
| Oceania | 17 | No |
| Sweden | 6 | No |
| Rest of Scandinavia | 9 | No |
| The United Kingdom ** | 10 | No |
| The United States *** | 6 | Yes |
| Rest of the world | 17 | No |
* Celsius thermometer only. This thermometer is branded by Natural Cycles. The envelope is not branded.
** Celsius thermometer only. This thermometer is branded by Natural Cycles. The envelope is branded.
*** Both Fahrenheit and Celsius, and is branded by Natural Cycles. The package is not branded.
Customs information:
Keep in mind that an additional customs fee can be requested by your country’s customs department, and which country you live in. We do not cover this as the fee is directed to the recipient. Please check your country’s customs law before purchasing anything.
Express shipping:
We do not offer any type of express shipping due to the thermometer being a medical device and with an express shipping alternative, it can lead to an extra customs fee that we do not cover.
Info about the branded package:
Dimensions: 120x175x20mm
Included in the thermometer package is a Get Started booklet written in English with basic information for you.
