If you are located in the UK and have recently placed an order, unfortunately, we are experiencing some delays and we kindly ask you to allow this a few more days to reach you.
All the estimated shipping times are relative to where you live, your area's customs, and your local postal service. The ETA is for the thermometer included in the subscription and in-app purchase, as well as any orders placed through our webshop.
We aim to ship the orders within 24h after the order is entered, to ensure a quick delivery. Should the next day be a holiday or a weekend, the thermometer will be sent the next coming business day. We have logistic centers in Brazil, Sweden, the U.K., and the U.S. Below you can see how long it may take for your order to arrive (the ETA is in business days).
| Area/Country | ETA - business days | Tracking Code |
| Brazil * | (click here for more detail in Portuguese) 8-30 |
Yes |
| Canada | 12 | Yes |
| Europe | 8 | Yes |
| Oceania | 8 | Yes |
| Sweden | 5 | Yes |
| Rest of Scandinavia | 8 | Yes |
| The United Kingdom ** | 5 | Yes |
| The United States *** | 6 | Yes |
| Rest of the world | 10 | Yes |
Given the current circumstances, there may, unfortunately, be some additional delays and we kindly ask you to allow this a few more days to reach you.
There are some countries that we are unfortunately not able to send to, you can see which countries they are here.
* Celsius thermometer only. This thermometer is branded by Natural Cycles. The envelope is not branded.
** Celsius thermometer only. This thermometer is branded by Natural Cycles. The envelope is branded.
*** Both Fahrenheit and Celsius, and is branded by Natural Cycles. The package is not branded.
Postal Services:
- Brazil - Correios
- Oceania - UPS
- The United Kingdom - Royal Mail
- The United States - Unites States Postal Service
- Sweden - Postnord
- ROW - Deutsche Post
Customs information:
Keep in mind that an additional customs fee can be requested by your country’s customs department, depending on which country you live in. We do not cover this as the fee is directed to the recipient. Please check your country’s customs law before purchasing anything.
Express shipping:
We do not offer any type of express shipping due to the thermometer being a medical device and with an express shipping alternative, it can lead to an extra customs fee that we do not cover.
Info about the branded package:
Dimensions: 120x175x20mm
Included in the thermometer package is a Get Started booklet written in English with basic information for you.
