This shipping information includes the gifted thermometer when purchasing the Yearly subscription and the thermometer purchase made through the app. If you have purchased the thermometer through the webshop a different shipping time is applied, you can find the webshop's shipping information here.
We aim to ship the orders within 24h after entered order, to ensure a quick delivery. Should the next day be a holiday or a weekend then the thermometer will be sent the next coming business day. We have logistic centers in Brazil, Sweden, the U.K., and the U.S so how long the delivery time is, depends on where you live. Down below you will be able to see how long it may take for your order to arrive (the ETA is in business days).
The thermometer is sent as a first class letter so a tracking code will not be applied (except for the US and Brazil).
There are some countries that we are not able to send to, you can see which countries they are here.
ETA for the thermometer included in the subscription and in-app purchase
|The United Kingdom**||6||NO|
|The United States ***||7||Yes|
|Rest of the world||30||NO|
* Celsius thermometer only. This thermometer is branded by Natural Cycles. The envelope is not branded.
** This ETA is for the thermometer orders only, web orders are up to 8 business days. Celsius thermometer only and is branded by Natural Cycles. The envelope is branded.
*** This ETA is for the thermometer only, web orders are up to 30 business days. Both Fahrenheit and Celsius and is branded by Natural Cycles. The envelope is not branded.
Keep in mind that an additional customs fee can be requested by your country’s customs department, and which country you live in. We do not cover this as the fee is directed to the recipient. Please check your country’s customs law before purchasing anything.
We do not offer any type of express shipping due to the thermometer being a medical device and with an express shipping alternative, this can lead to an extra customs fee that we do not cover.
Info about the package:
Included in the thermometer package is a Get Started booklet written in English with basic information for you.